Privacy Policy
The following Privacy Policy will apply to the use of any YBP service beginning on August 22,2020, though you are invited to review and accept its terms at any time before such date.
YOURBROKERPH Realty Inc. (“YBP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the Personal Data it collects. The purpose of this Privacy Policy is to inform you of how we protect your privacy when accessing or using YBP Services.
This Privacy Policy applies to YBP services such as Title Transfer Online, and describes the ways YBP collects and uses your personal information and the choices you have regarding collection, use, maintenance, access and transmission of your personal information. By utilizing a YBP service, including without limitation YBP’s website or otherwise providing your Personal Data to YBP via any other means, you or the entity you represent (“you” or “your”) accept and consent to the rights, obligations and practices described in this Privacy Policy.
- Who does the Privacy Policy apply to?
- This Privacy Policy applies to all Customers of, and Visitors to, any YBP service such as Title Transfer Online.
- What Personal Data is Collected by YBP?
- YBP considers any information that can be used to directly or indirectly identify you to be Personal Data, including without limitation, Personal Data that is accessed, collected, maintained, transmitted and/or used by YBP in the normal course of our business, and is subject to the provisions of this Privacy Policy and applicable law.
- How is Personal Data Collected by YBP?
- YBP collects and logs your IP address, the time and duration of your visit, the time and duration of the pages on YBP’s website that you view (where applicable) and information about your computer system, such as your browser type and operating system, whenever a YBP Service is accessed or used by you. In the case of Customers, we collect, maintain, transmit and/or use Personal Data provided by you in your Order, including without limitation, your full name and contact information.
- YBP also collects anonymous usage information on Visitors to its website through use of Google Analytics. Google Analytics may employ third party tracking cookies to gather anonymous browser, operating system, geographic, and website navigation information. Use of the Title Transfer Online interface requires the acceptance of cookies for order session management purposes.
- YBP will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier that YBP uses to determine the number of unique Visitors that view its website, whether or not those Visitors are repeat Visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read cookies and personal information cannot be gathered from cookies. Cookies are simply an identifier shared between you and YBP to allow YBP to improve the services YBP offers to you through its website. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of YBP’s website as well as other website and interactive services.
- A web beacon, also known as a web bug, is a small graphic (usually 1 pixel x 1 pixel), that is embedded in a web advertisement, email, or page on YBP’s website, which is invisible to you. When you view a page on YBP’s website, an e-mail or an advertisement, your web browser will request the web beacon from a web server, which in turn will set a cookie in your web browser containing a unique identifier. This unique identifier will be linked to log information that is used to track your usage of YBP’s website in order to determine the effectiveness of content and advertising campaigns.
- YBP does not collect personal information about you as part of a web visit, but web visit information may be tied to other information (including personal information) that YBP collects from you via chat, web forms, and the other means YBP describes in this Privacy Policy.
- Why Does YBP Collect Personal Data?
- For Customers
- YBP may use your Personal Data to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of YBP’s website, and to enable YBP to review, develop and continually improve the products, services and offers that it provides. YBP also uses this information to prevent or detect fraud or abuses of YBP’s website and to enable third parties to carry out technical, logistical or other functions on its behalf.
- For Visitors
- YBP uses Personal Data to send information about YBP to Visitors and to contact them when necessary. YBP also uses the information that it collects to improve the content of its website and as training aids for its employees. Visitors have discretion as to whether to grant information to YBP upon YBP’s request for information.
- For Use Information
- YBP uses website use information to measure interest in and develop its web pages and marketing plans, customize the content you view on your web visits based on your activity during past visits, and administer YBP’s website. In addition:
- YBP uses a Visitor’s IP address to help diagnose problems with its servers, and to administer its website.
- YBP uses cookies to help it recognize Visitors as unique Visitors when they return to YBP’s website. YBP also uses cookies to tailor content or advertisements to match your preferred interest; avoid showing Visitors the same advertisements repeatedly; compile anonymous, aggregated statistics that allow YBP to understand how users use its site and to help it improve the structure of its website (YBP cannot identify Visitors personally in this way); and count the number of anonymous users of its websites.
- YBP uses web beacons to count the number of times that its advertisements and web-based e-mail content are viewed. YBP combines web beacon information with cookies to track activity on its website originating from advertisements and web-based e-mail content.
- For Support Information
- YBP uses information that you provide to it via telephone calls, chat, e-mail, web forms and other communications to correspond with you about services or orders you may be interested in purchasing. If you elect to purchase a service online using a web form, YBP will use the information to establish your account. Information you submit in writing, such as chat, e-mail, and web form information is archived and may be tied to information that YBP collects about your web visits. Your telephone call may be recorded for training purposes and YBP may enter information you provide via telephone into its systems to use for the purposes described in this paragraph.
- YBP’s Disclosure of Personal Data to Regulatory Agencies
- YBP transfers Personal Data to third parties, including without limitation, law enforcement agencies and consumer reporting agencies, under the following normal business procedures:
- YBP uses a Visitor’s IP address to help diagnose problems with its servers, and to administer its website.
- YBP uses cookies to help it recognize Visitors as unique Visitors when they return to YBP’s website. YBP also uses cookies to tailor content or advertisements to match your preferred interest; avoid showing Visitors the same advertisements repeatedly; compile anonymous, aggregated statistics that allow YBP to understand how users use its site and to help it improve the structure of its website (YBP cannot identify Visitors personally in this way); and count the number of anonymous users of its websites.
- YBP uses web beacons to count the number of times that its advertisements and web-based e-mail content are viewed. YBP combines web beacon information with cookies to track activity on its website originating from advertisements and web-based e-mail content.
- If you breach the Customer Agreement or other applicable Service Level Agreement, or if YBP is under a duty to disclose or share your personal data in order to comply with any legal obligation, YBP may disclose your information to a relevant authority. Disclosure may include, but is not limited to, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, YBP may release the information it collects to third parties when YBP believes that it is appropriate to comply with the law, to enforce its’ legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud or other undesirable conduct.
- YBP may release the information it collects to third parties, where the information is provided to enable such third party to provide services to YBP, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Policy, and is permitted to use the information only for the purpose of providing services to YBP.
- User Choice
- Subject to applicable law, you have the choice to and right to limit, restrict or deny YBP’s ability to share your Personal Data with third parties or use of your Personal Data for a purpose that is materially different from the purpose for which it was originally collected or authorized by you. In order to exercise your right to choose, please contact us at privacy@yourbroker.ph, or via postal mail or facsimile using contact information found on YBP’s Contact Us page. Please note, in the absence of any notice to the contrary, you expressly grant YBP permission to share your Personal Data at YBP’s discretion.
- Security and Integrity of your Personal Data
- YBP intends to protect and secure your Personal Data in accordance to the terms of this Privacy Statement and the Customer Agreement, and has implemented physical, administrative and technical measures designed to protect your Personal Data from unauthorized access, use or disclosure. These industry-standard safeguards are consistent with the ISO/IEC 27001:2013 standard, and include without limitation encryption of credit card information, password and/or cryptographic key-based authentication controls on servers which house personal information, browser-based secure sockets layer encryption, and other storage system access control mechanisms to protect the integrity of internal databases and prevent unauthorized access.
- YBP requires all YBP business partners and vendors to provide the same or greater protections for any Personal Data that is disclosed by YBP in furtherance of our provision of service to you. To learn more about YBP’s contractor requirements, please contact us at privacy@yourbroker.ph, or via postal mail or facsimile using contact information found on YBP’s Contact Us page.
- Access to your Personal Data
- You may request that your personal information be deleted from YBP’s databases, with the exception of: network access logs, which may be stored for any duration of time at YBP’s discretion, cases where financially fraudulent or otherwise illegal activity is deemed to have occurred (as determined by YBP management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of ongoing investigation and prevention of fraud recurrence, or prevention of further use of YBP’s services in the future by the offending individual.
- Upon request, YBP will grant you reasonable access to Personal Data maintained by YBP about you. In addition, we will take reasonable steps to correct, amend or delete information that is demonstrated by you to be inaccurate, incomplete or processed in violation of applicable law. Unless required by law, YBP will not permit you to access the Personal Data of any Data Subject other than yourself.
- International Transfers of Personal Data
- YBP is an organization headquartered in the Philippines (“PH”). By utilizing a YBP Service, you expressly consent to YBP’s access, maintenance, transmission and/or use of your Personal Data outside of your country of residence, regardless of location or jurisdiction.
- In addition to its obligations under PH law, YBP supplements the protection of the international transfer of your Personal Data by observing numerous industry best practices.
- Sensitive Information
- YBP will not intentionally collect or maintain, and requests that you do not provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
- Children’s Online Privacy Protection
- YBP’s services are not designed for or directed to children under thirteen (13) years of age and YBP will not intentionally collect or maintain information about anyone under thirteen (13) years of age.
- Enforcement
- If you believe your Personal Data has been used in a way that is not consistent with this Privacy Policy, or if you have further questions regarding this Privacy Policy, please contact our Custodian of Records via email or by writing us at the following address:
Custodian of Records
YOUBROKERPH Realty Inc.
UG 32, Cityland 8
Gil Puyat Avenue, Makati City
Philippines 1230
- Definitions
- “Custodian of Records” means the YBP employee described in Section 12 of this Privacy Policy.
- “Customer Agreement” means the YBP Data Processing and Customer Agreement published here, as amended at YBP’s sole and absolute discretion from time to time.
- “IP” means any internet protocol address, including without limitation, unique and non-unique network addresses.
- “Personal Data” means any information relating to a Data Subject that you directly or indirectly provide to us as part of the Title Transfer Online service.
- “Privacy Policy” means this policy, as amended at YBP’s sole and absolute discretion from time to time.
- “Visitor” or “Visitors” means any individual(s) or entity(ies) that accesses, maintains, transmits, develops, acquires, operates or otherwise uses any YBP Service but is not a Customer.
- Changes
- Amendments to this Privacy Policy may be made at any time and you should check back frequently for any changes. YBP will also provide public notice of amendments to this Privacy Policy on the appropriate YBP service. Unless otherwise directed by you in writing to the Custodian of Records, you agree that YBP shall have the right and ability to amend this Privacy Policy at YBP’s sole and absolute discretion, and that you waive any requirement for specific or expressed acknowledgement or agreement to any such amendments or modifications. This Privacy Policy was last updated on August 22, 2020.
- Verification
- YBP utilizes the self-assessment approach to assure its compliance with its Privacy Policy. YBP regularly verifies that the Privacy Policy is accurate, comprehensive, prominently displayed, completely implemented and in conformity with applicable international law. YBP conducts its self-assessment on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place. A statement verifying this self-assessment is signed by a corporate officer or other authorized representative at least once per year.